No, it is sufficient if you provide us with your personal information and delivery address. If you do not wish to create a customer account, you can check the box for "Do not create a customer account" during the checkout process under the section "I am a new customer".

 
At https://www.servermind.de/en/account/password you can easily reset your password. Simply enter the email address you used to register originally. We will then send you a confirmation email. Click on the link provided in the email to change your password.

 
Your entered data will be securely stored, and you can easily reorder previously purchased items without extensive searching. Additionally, your favorite items will be saved on the wishlist, accessible from any device you use to visit our shop.

You can either agree to receive the newsletter in your customer account under 'Overview' - 'Newsletter Settings,' or alternatively, enter your email address in the lower section of our shop to subscribe to the newsletter. Of course, you can unsubscribe at any time.

Once you have created a customer account, you can add your desired items to the shopping cart. These will then be saved until you decide to complete the ordering process. 

 
We ship with UPS, and for orders over €100, shipping is free within Germany. If the ordered items exceed standard parcel dimensions, we will ship via freight forwarding. 

However, if you prefer express delivery or delivery through DHL, it's not a problem, but you would need to cover the shipping costs for these options yourself. Deliveries to international destinations are also not free of charge. You can find detailed information about our shipping costs here: servermind.de/en/shipping-conditions

 
If your order and payment are received by us before 2:00 PM, we will ship the goods on the same business day. For payments by bank transfer, we wait until the payment is received into our account.

Typically, standard shipping takes 1-3 business days.

 
The UPS tracking number for package tracking can be found on the invoice, which we typically send to you via email on the evening of the shipping day. If you cannot find a tracking number on it, please feel free to contact us for more detailed information.

- Payment with your PayPal account:

Pay as usual with your PayPal login details. The transaction is handled through PayPal.

- Payment by direct debit, credit card, or purchase on account:

The transaction is also handled through PayPal. However, you do not need a PayPal account for this. Select the payment option "Processing via payment service provider PayPal" and choose one of the following payment methods: PayPal, direct debit, credit card, or purchase on account. Please note: You will be redirected to the PayPal website for this..

- Payment by bank transfer (advance payment): 

Your advantage: You receive a 1.5% instant discount for payment by bank transfer.

- Purchase on account for businesses:

This is an offer exclusively for business customers & institutions. After a successful credit check, companies & institutions based in Germany can order goods on account with a payment term of 14 days for orders exceeding €1.000.  

- Instant bank transfer:

The transaction is handled through Klarna. Here you can pay securely and easily via online banking without registration.

- Payment by installment purchase:

The transaction is handled through easyCredit. Choose from a variety of financing options starting from a purchase amount of €200. Depending on the value of the goods, up to 60 monthly installments are possible.

The majority of our product range consists of used goods. Some components are brand new or come with remaining manufacturer warranty. Whether a specific product is new or used can be found on the product detail page.

We exclusively sell technically and visually flawless items. Before shipping, our technicians clean and test each individual item. If you purchase a fully configured server system from us, we also test the entire server for flawless functionality.

Yes, as a registered HP Enterprise Business Partner and DELL PartnerDirect company, we exclusively distribute genuine components and servers. Learn more here >

Of course you can. Feel free to contact us by e-mail at info@servermind.de or use our contact form to get in touch with our experts. We will be happy to help you configure a server according to your requirements.

Due to the changing supply, we cannot guarantee that the product in question will be available to order online again. Please contact us so that we can give you more precise information as to whether we will have the goods back in stock soon. Alternatively, we will be happy to put together an alternative offer for you at special conditions.

The online shop Servermind.de is operated by DCMind GmbH. We are a proprietor-managed company located in Ismaning (near Munich). Our server experts have profound knowledge of servers and have been working in the industry for over 20 years in some cases.

We are known for our top-notch service and impeccable products. We maintain a high standard of quality and strive to meet it 100% of the time. The 3-year dealer guarantee we offer should assure you of the high quality of the products we distribute.

Still in doubt? Then let the numerous positive customer reviews on Trusted Shops convince you >

You can reach us during our service hours (Mon-Thu from 8:00 am to 5:00 pm & Fri from 8:00 am to 3:00 pm) by phone at 089 3066 941 0. Alternatively, you can send us an email at info@servermind.de or use our contact form. You will receive a response within a few hours on weekdays in any case.

We provide our end customers with a 3-year warranty on almost all servers and components. You can find out which components are excluded from our voluntary warranty service here >